Conference and Event Planning

Leo's Policies

Leo's shall be the preferred food service provider for events in the Richard M DeVos Center's Regency Room 102E, Regency Gardens, Gordon Gallery 103E, and the Hagers/Lubbers Exhibition Hall 105E areas.

Leo's maintains a high level of service, excellent food quality and the utmost in service.

Event Attendance & Guaranteed Guest Count:

The Conference & Event Planning Services Office requires a final guest count 7 days prior to your event. The final guest count cannot be adjusted.

If a final guest count is not received 7 days prior to the event, your last communicated guest count will be considered your final count.

All events will be billed at 100% of the final guest count.

If a final menu has not been selected 7 days prior to your event, Conference & Event Planning will use a standard "default" menu.   For service over 100 people, there may be an additional charge of $1.50 per person for disposable service ware.

A beverage attendant will be provided for all events for a fee of $85.00

There is a minimum service charge per event of $325 plus beverage fee and gratuity.

Catering Cancellation:

10 people or less - If event is cancelled more than 48 hours prior to event, no cancellation fee will apply. If cancellation is less than 48 hours prior to event, a cancellation fee of $100 shall be assessed.

11-25 people - If event is cancelled more than seven (7) calendar days prior to event, no cancellation fee shall apply. If cancellation is less than seven (7) calendar days prior to event, a cancellation fee of $100 will be assessed. If cancellation less than 48 hours to event, a cancellation fee of $200 shall be assessed.

26 people or more - If event is cancelled more than seven (7) calendar days prior to event, no cancellation fee shall apply. If cancellation is less than seven (7) calendar days prior to event, a cancellation fee of $200 will be assessed. If cancellation less than 48 hours to event, a cancellation fee of $300 shall be assessed.

All events are subject to (20%) twenty percent gratuity, and a (6%) six percent Michigan State sales tax where applicable.

Room Cancellation Policy

 By signing the contract, you agree to pay a cancellation fee equivalent to the full contracted room rate for the loss of business if your event is cancelled within thirty (30) days of the planned function, as well as any additional costs already incurred.

 Notice of cancellation between thirty-one (31) and ninety (90) days of planned function, all deposit monies are non-refundable.

 Notice of cancellation from ninety-one (91) days out, client has the option of changing the date (must be done on day of cancellation) and transferring the deposit to the new date.  Otherwise, client will be refunded all monies, with the exception of a $50 administrative fee per room reserved.

 Space reduction/Event date change: are considered cancellation of space, and will be treated in the same manner.

Should cancellation of your event become necessary less than 10 working days prior to the event, you will be responsible for 50% of the food and beverage costs.  Cancellations received less than two (2) working days from the event are responsible for 100% of the contracted food and beverage charges.

Page last modified September 28, 2009