PTPD FAQs

FAQs

Frequently Asked Questions

  1. What is your cancellation policy?
  2. When do I need to pay for the course?
  3. Where do I park?
  4. Is the time of the event the time the event begins or the time registration begins?
  5. Do I need to bring anything with me?
  6. Will I get a certificate of attendance for this course?
  7. What temperature will the room be?
  8. What if I need special accommodations?
  9. Why are classes different prices?
  10. Why don't courses provide lunch?
  11. Are classes offered through Grand Valley "approved" for professional development requirement credits for physical therapists?
  12. How do I know when my license expires?
  13. Are class materials going to be made available for me to download?

1 - What is your cancellation policy?

Should your plans change, you may transfer your registration to another person at any time. Cancellations must be received in writing (via fax or mail) 48 hours prior to class start time. Cancellations received before the deadline will receive a full refund. Cancellations received after the deadline and/or no-shows are not eligible for refunds. If you have questions, please call our office at (616) 331-7180 or e-mail ptpd@gvsu.edu    

2 - When do I need to pay for the course?

Registration and payment should occur no later than seven (7) days prior to the event at 5 p.m. If you choose to be invoiced, checks and other payments must be received by our office by that time or your registration may be canceled to make accommodations for those waiting to register for the course. If you have problems making this deadline, you may contact our office to see if special arrangements can be made, but there are no guarantees.

3 - Where do I park?

Parking depends on the location of the training. See the map and or directions located under our locations information.

4 - Is the time of the event the time the event begins or the time registration begins?

The time listed for events usually marks the beginning of the registration period. We encourage participants to arrive around this time (or a few minutes before) so the registration process is not rushed.

5 - Do I need to bring anything with me?

Generally speaking, all you will need to bring is a writing utensil and a pad of paper unless otherwise noted in the training description.

6 - Will I get a certificate of attendance for this course?

Yes. Certificates will either be provided at the conclusion of the course or mailed after the event.

7 - What temperature will the room be?

The room temperature is generally cooler than most people are used to. We suggest that you add an extra layer of clothing just in case.

8 - What if I need special accommodations?

Please contact Leslie for information regarding special needs accommodations. She will work with you to insure your needs are met. Leslie – (616) 331-7118 or email batemanl@gvsu.edu

9 - Why are classes different prices?

Courses are offered for various prices based on clock hours, grant funding, sponsorships, total expenses, partnerships, and a myriad of other reasons. We try to keep our course prices affordable without sacrificing quality and service.

10 - Why don't most courses provide lunch?

We try to keep our prices affordable and by offering lunch we would be forced to raise our rates. We have decided to leave lunch up to participants so that they can make their own decisions based on their tastes and budgets.

11 - Are classes offered through Grand Valley "approved" for professional development requirement credits for physical therapists?

Yes. All courses offered are approved by Grand Valley State University as an accredited physical therapist educational program that meets the standards in R 338.7131 for professional development requirement credits.

12 - How do I know when my license expires?

Your license expires on June 30th, which falls within 2 years after your first license renewal period. The expiration date should be noted on your license. To look up your license number and expiration date, you may go to the Department of Licensing and Regulatory Affairs Web site.

13 - Are class materials going to be made available for me to download?

We are in the process of securing course materials in electronic formats so that everything can be accessible on this Web site for you to download for reference. We hope to have that information available soon.