Top Student Questions

If you know what you will be majoring in, we recommend that you reach out to the department to see if they have any specific recommendations or requirements for a laptop. If they do not, it is user preference on either a Mac or a PC. 

Students can log into the GV-Student Wi-Fi Network from anywhere on campus. If you have never connected your device to the Wi-Fi or if you are having difficulties connecting, visit www.gvsu.edu/it/wifi for in-depth instructions on how to connect your device and for help troubleshooting.   

IT can be reached at (616) 331-2101 or (855) 435-7488 (toll-free). IT can also be reached via email ([email protected]) or through the service portal (services.gvsu.edu).

Walk-up hours are available:

Mary Idema Pew Library (LIB) 010
Monday-Thursday: 7:30 a.m. - Midnight
Friday: 7:30 a.m. - 6 p.m.
Saturday: 10 a.m. - 6 p.m.
Sunday: 10 a.m. - Midnight

Center for Health Sciences (CHS) 100
Monday - Friday 7:30 a.m. - 4:30 p.m.

View the Knowledge Base Article on student password requirements and steps to change your password. 

Wireless devices like smart TVs, gaming consoles, and smart home devices must be registered in order to connect to the GV-Gamenet WiFi. To learn how to register yours, visit www.gvsu.edu/it/registerdevice.

If your device will be using a wired Internet connection you will not need to register, just connect your device to an active port in your dorm via ethernet cable.

Knowing how to print, whether you are on or off campus, is important. 

Printing On Campus
Printing Off Campus

Blackboard is the university’s learning management system. Students use Blackboard for checking grades, assignment work, discussion boards, taking quizzes, tests and more. Go to lms.gvsu.edu to sign into Blackboard. 

Resources for Blackboard Ultra
Blackboard Orientation

 

Respondus LockDown Browser and Monitor are tools that faculty can use to create a secure testing environment for online assessments. Students can find more information and resources in the Service Portal Knowledge Base, including instructions for downloading and installing LockDown Browser on a personal device or on a Chromebook.

Yes, IT hires students for a variety of positions. Students interested in working within IT are encouraged to look for open postings through Workday. Students can go to gvsu.edu/it/studentjobs to learn how to view all available student job postings through the Workday platform. 

GVSUAlert is the university’s Emergency Notification System. Alternative phone numbers and emails can also be added. Sign up and manage communication preferences at gvsu.edu/alert.  

As a student, you have access to all the Microsoft 365 Applications. Head to gvsu.edu/it/microsoftoffice to learn how to download the applications to your personal device. 

Visit the Student Technology Resources page for information on technology resources that are available to students. 



Page last modified January 23, 2024