To reach the campus operators dial "0" from on-campus or 616 331-5000 from off-campus.

For customer service dial 616 331-2035 or email

VoiceMail Instructions

Outlook Web Client control features

Reset PIN

Access VoiceMail, Forward and Transfer

Record Name, Record Greetings

Accessing VoiceMail from Off Campus


Call Answering Rules

How to Setup VoiceMail to Transfer to Someone Taking Your Calls - FYI – the rule only applies if the call comes to your phone first, then kicks into voicemail. If your phone forwards to another person (receptionist, your back-up, etc.) and doesn’t automatically transfer into voicemail, the rule will not apply.

Additional Information on Call Answering Rules


How to use TouchTone Pad vs. Voice Commands

Sample Greetings

VoiceMail Policy

  Last Modified Date: September 18, 2013
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