To reach the campus operators dial "0" from on-campus or 616 331-5000 from off-campus.

For customer service dial 616 331-2035 or email telco@gvsu.edu.

Sample Greetings

Personal Greeting: Hello. This is (Bill Smith in Physics at GVSU). I'm in the office today, but I'm currently not available to take your call. Please leave a detailed message at the tone, and I'll return your call as soon as possible. If you need to speak with someone immediately, please dial 1 to be transferred to reach one of our staff who can help you.

NOTE: To dial 1 and get another extension, you must contact telco@gvsu.edu to set this service up on your phone.

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Away Greeting: Hello. This is (Tom Jones in Information Technology at Grand Valley State University). If you've heard this message before, press "#" and begin speaking after the tone. I'll be in the office all day, so please leave a detailed message, and I'll return your call as soon as possible. If you need to speak to someone immediately.

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Away Greeting: Hello. This is (Tom Jones in Information Technology). I'll be in meetings from 9 a.m. to noon, and again from 2 to 3 p.m. Please leave a detailed message, and I'll return your call as soon as possible. If you need to speak to someone now, please dial 1 to be transferred to reach one of our staff who can help you.

NOTE: To dial 1 and get another extension, you must contact telco@gvsu.edu to set this service up on your phone.

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Away Greeting: Vacation, Extended Absence (Business Travel) Greeting: Please listen to this message. This is (Joan Art at Grand Valley State University) I'll be out of the office on business from October 5 through October 9. I will be checking Voice Mail while I'm gone, so please leave a detailed message. I'll call you back as soon as I can. It may not be until the end of each business day. If you need to speak to someone right away,  please dial 1 to be transferred to reach one of our staff who can help you.

NOTE: To dial 1 and get another extension, you must contact telco@gvsu.edu to set this service up on your phone.

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Away Greeting: Extended Absence (Vacation) Greeting: Please listen to this message. This is (Frank Fort of Grand Valley State University). From October 5 through the 9, I'll be on vacation, and I will not be checking my messages. If you need to speak to someone right away,  please dial 1 to be transferred to reach one of our staff who can help you.

NOTE: To dial 1 and get another extension, you must contact telco@gvsu.edu to set this service up on your phone.

  Last Modified Date: June 1, 2012
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