To reach the campus operators dial "0" from on-campus or 616 331-5000 from off-campus.

For customer service dial 616 331-2035 or email telco@gvsu.edu.

How to Use TouchTone Pad vs. Voicemail Commands

 

Siemens/Rolm Phones

To select the telephones Touch Tone Pad instead of Voice Commands:

  1. Dial 18888 or press the PHML button
  2. Enter your PIN & press #
  3. Dial 0 & Dial 0 again
  4. Note: Each time you call into your VM box Exchange defaults back to Voice commands

 

Cisco Phones

To select the telephones Touch Tone Pad instead of Voice Commands:

  1. Dial 19999 or press the Messages button, it’s the button with a picture of an envelope on it
  2. Enter your PIN & press #
  3. Dial 0 & Dial 0 again
  4. Note: Each time you call into your VM box Exchange defaults back to Voice commands

 

FlowChart of TouchTone VoiceMail

  Last Modified Date: June 1, 2012
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