To reach the campus operators dial "0" from on-campus or 616 331-5000 from off-campus.

For customer service dial 616 331-2035 or email telco@gvsu.edu.

Record Name & Greetings

Siemens/Rolm Phones (beige in color)

Record Name:

  1. Dial 18888 or press the PHML button
  2. Enter your PIN & press #
  3. Say “Personal Options” at the main menu
  4. Press 2 “Record Greetings”
  5. Press 3 “Record Name”
  6. Press 2 “to record or re-record name”
  7. Record name and press # when finished
  8. Press 1 to accept recording

Record Your Personal Greeting:

  1. Dial 18888 or press the PHML button
  2. Enter your PIN & press #
  3. Say “Personal Options” at the main menu
  4. Press 2 “to Record Greetings”
  5. Press 1 “to Record your Personal Greeting”
  6. Press 1 “ to start recording if your greeting is set to play the personal greeting” or Press 2 “to start recording if you already personalized this greeting & wish to change it”
  7. Start recording greeting & press # when finished
  8. Press 1 to accept recording

Record Your Away Greeting:
use when you are gone for the day, or gone an extended period of time

  1. Dial 18888 or press the PHML button
  2. Enter your PIN & press #
  3. Say “Personal Options” at the main menu
  4. Press 2 “to Record Greetings”
  5. Press 2 “to Record Away Greeting”
  6. Press 1 “to start recording if your greeting is set to play the awayl greeting” or  Press 2 “to start recording if you have already personalized this greeting & wish to change it”
  7. Start recording greeting & press # when finished
  8. Press 1 to accept recording

Select Which Greeting Answers:

  1. Dial 18888 or press the PHML button
  2. Enter your PIN & press #
  3. Say “Personal Options” at the main menu
  4. Press 1 ”to toggle from Personal Greeting to Away Greeting”
  5. Press 1 “to accept Away Greeting
  6. Press * “to not turn on Automatic Replies”
  7. Repeat steps 1 through 4 to toggle back to have your Personal Greeting answer

Cisco Phone (black in color)

Record Name:

  1. Dial 19999 or press the Messages button, it’s the button with a picture of an envelope on it
  2. Enter your PIN & press #
  3. Say “Personal Options” at the main menu
  4. Press 2 “Record Greetings”
  5. Press 3 “Record Name”
  6. Press 2 “to record or re-record name”
  7. Record name and press # when finished
  8. Press 1 to accept recording

Record Your Personal Greeting:

  1. Dial 19999 or press the Messages button, it’s the button with a picture of an envelope on it
  2. Enter your PIN & press #
  3. Say “Personal Options” at the main menu
  4. Press 2 “to Record Greetings”
  5. Press 1 “to Record your Personal Greeting”
  6. Press 1 “ to start recording if your greeting is set to play the personal greeting” or  Press 2 “to start recording if you have already personalized this greeting & wish to change it”
  7. Start recording greeting & press # when finished
  8. Press 1 to accept recording

Record Your Away Greeting:
use when you are gone for the day, or gone an extended period of time

  1. Dial 19999 or press the Messages button, it’s the button with a picture of an envelope on it
  2. Enter your PIN & press #
  3. Say “Personal Options” at the main menu
  4. Press 2 “to Record Greetings”
  5. Press 2 “to Record Away Greeting”
  6. Press 1 “to start recording if your greeting is set to play the away greeting” or  Press 2 “to start recording if you have already personalized this greeting & wish to change it”
  7. Start recording greeting & press # when finished
  8. Press 1 to accept recording

Select Which Greeting Answers:

  1. Dial 19999 or press the Messages button, it’s the button with a picture of an envelope on it
  2. Enter your PIN & press #
  3. Say “Personal Options” at the main menu
  4. Press 1 ”to toggle from Personal Greeting to Away Greeting”
  5. Press 1 “to accept Away Greeting
  6. Press * “to not turn on Automatic Replies”
  7. Repeat steps 1 through 4 to toggle back to have your Personal Greeting answer
  Last Modified Date: May 31, 2012
Copyright © 1995 - 2014 Grand Valley State University is an Equal Opportunity/Affirmative Action Institution