General Information

GVSU Main Telephone Number: 616 331-5000

GVSU Allendale Campus Switchboard Operator: Dial 0

Outside Line: Dial 9

Campus Prefix: 331

Internal Calls:
Dial last 5 digits when calling campus offices, fax machines, student living centers or apartments.

Outside Calls:
Local: to reach a non-university number within the (616) area code dial 9 then the seven-digit number. (it is not necessary to dial 616 or 1- 616).

Long Distance: dial 9+1+ area code then the seven-digit number.

Voice mail: Outlook Exchange Unified Messaging:

Direct Access Siemens Users: From off Campus 331-8888 - From on Campus 18888
Direct Access CISCO Users: From off Campus 331-9999 - From on Campus 19999

Forwarding Siemens/Rolmphone Users From on Campus only: 18888
Forwarding CISCO Users From on Campus only: 19999

Installation requires a telephone work order and management approval for AP/faculty. Vice President approval is required for all others. Submit a work order through the telecommunications website.

Moves, Adds, & Changes:
Alterations to a phone setup are accomplished via submitting a work order through Information Technology website at: http://www.gvsu.edu/it/telco/?action=home.workorder

If your phone does not work properly, submit a trouble ticket through the Information Technology website at http://www.gvsu.edu/it/telco/?action=home.repair

Long Distance Dialing:
Direct Dial: Dial 9+1+ area code + number.

International Calling:

To place overseas calls - dial 9+0+11+ country code + city code + local number.

United States country code is 1

For International Country and City codes go to International web directory: http://www.infobel.com

Pin Use:

Dial 9 then number you are trying to reach, hear short beeps followed by dial tone, enter pin number call should go through as usual. If you have problems submit a repair/trouble ticket via the website at http://www.gvsu.edu/it/telco/?action=home.repair


Page last modified January 6, 2017