Support Documents for Wimba Classroom
Wimba Classroom Overview for Faculty
Wimba Classroom Overview for Students
Preparing your Machine for a Webinar (PC version)
Preparing your Machine for a Webinar (Mac version)
Success with Wimba Classroom
Breakout Rooms
Viewing an Archived Session of Wimba Classroom for Students
Information on Closed Captioning
Phone Use
Phone use is for participants that do not have speakers. If your live presentation requires that you participate using only your telephone, or if you are unable to log-in online and have previously mentioned this to your instructor, you should be provided with dial-in information (a phone number and PIN) relevant for your session.
Keypad Command Function
*6 Mute/unmute self
*9 List of commands
*10 Raise hand
*11 Indicate "yes" (poll)
*12 Indicate "no" (poll)
Advantage to Headset Use with Wimba
If you will be doing two way communication, such as with the students or a guest who is invited to speak with you on Wimba, you will need to separate the speakers and the microphone. This is when having a headset becomes important because the computer's mic picks up sound from the speakers and you end up with an echo effect. There is a 3/4th second delay from when the student or guest speaks and when it is heard on the receiving computer. Your computer's microphone hears the sound and re-broadcasts it back to the listeners who hear it as a crazy echo.
The head phones eliminate the mic picking up the speakers with two way communications.
Using a computer with microphone and speakers is not an issue if you are privately recording an archive for others to listen to later or if you will not be allowing the students to speak.
Wimba Assistance
Windows users: If your version of Java is older than Java 6.18 please download a newer version using these instructions
Firefox 4 Mac users: If you encounter any issues using Firefox 4 in Wimba Classroom, we recommend installing the previous version of Firefox.
Test your internet connection speed here: Internet Connection Speed Test
For assistance with the setup Wizards or any setup help, you may contact Wimba directly by calling Wimba Collaboration Suite Technical Support at the following toll free number 866.350.4978, or, by sending an email to technicalsupport@wimba.com Thanks!
For questions and/or comments regarding Wimba, please contact bbadmin@gvsu.edu or call 331-8526 on campus.
Page last modified January 30, 2012
