Support Documents for Blackboard IM
(Formerly known as Wimba Pronto)
Blackboard IM for Faculty: Getting Started
Bb IM for Students: Getting Started
Student Guide to BbIM Helpdesks
Creating Groups in Bb IM: A Handout for Faculty and Students
Bb IM FAQ
Bb IM Basic User Guide
Enabling Bb IM in Blackboard
Archiving Bb IM Sessions
Inviting Users to Bb IM
Virtual Office Hours on Bb IM
Get Bb IM: Flash Video Tutorial
Bb IM
Windows users: If your version of Java is older than Java 6.18 please download a newer version using these instructions
Test your internet connection speed here: Internet Connection Speed Test
For assistance with the setup Wizards or any setup help, you may contact Bb IM directly by calling Wimba Collaboration Suite Technical Support at the following toll free number 866.350.4978, or, by sending an email to technicalsupport@wimba.com Thanks!
For questions and/or comments regarding Wimba, please contact bbadmin@gvsu.edu or call 331-8526 on campus.
Page last modified May 2, 2013
