Faculty/Staff handout for Collaborate Web Conferencing

PDF icon  Blackboard Collaborate Checklist

PDF icon Blackboard Collaborate System Requirements

PDF icon Getting started with Blackboard Collaborate Web Conferencing

PDF icon Quick reference guide for Faculty/Staff

Tutorial for BB collaborate Web Conferencing

PDF icon Common Dialog boxes you may see when Launching Collaborate

PDF icon Mac Users: Installing Collaborate Launcher in Safari

Collaborate Plan

For Students

Video of student participation on an iPad or iPhone

 Blackboard Collaborate Web Conferencing Participant Orientation 

PDF icon Participant Information and help


Demo: Introducing Mobile Web Conferencing. Take a first look at Blackboard Collaborate 12 mobile web conferencing for anywhere, anytime learning. Now you can meet the needs of your students for immediacy and mobility.  View demo >>

Video: What's New in Blackboard Collaborate 12. Learn about the expanded Blackboard Collaborate platform and the exciting new features of our latest release like echo cancellation, improved classroom management, and enhanced integrations for Blackboard Learn. View video >>
Blackboard Collaborate Feature Showcase. Here's a new, interactive way to explore the key features and functionality of the Blackboard Collaborate platform, including the exciting new enhancements in Blackboard Collaborate 12. Visit showcase >>

Blackboard now offers "Getting Started" courses for no cost online to faculty. 

Visit  https://trainingcenter.blackboard.com/  

  • Choose Blackboard Collaborate(for web conferencing)  or Blackboard Learn for other aspects of BB
  • Choose Online Training
  •  Add the "Blackboard Collaborate: Getting Started" course to your cart and check out (you will need to create an account if you do not already have one)  remember this is free.
  •  Log into the course center (using same credentials you created on the training center)


    • Go to Teaching & Learning tab

    • Choose "Getting Started" under "My Courses" in the right hand corner

    • Go through the modules for the training and you are all set!

Blackboard Collaborate Troubleshooting:

PDF iconHow to clear java cache for Mac users

PDF iconHow to clear java cache for Windows


Blackboard Collaborate Assistance

Windows users: If your version of Java is older than Java 6.18 please download a newer version using these instructions

Mac users: If your Java version is out of date, click on the  icon at the top left of your screen. From the drop down menu that appears, select "Software Update" and then "Install". You may need to restart your computer after the update.

Test your internet connection speed here: Internet Connection Speed Test

For assistance with the setup  Wizards or any setup help, you may contact BB IM and Collaborate directly by calling Blackboard Collaborate Technical Support at the following toll free number 877.382.2293, or by visiting the Support Portal at http://support.blackboardcollaborate.com/. Thanks!

For questions and/or comments regarding Blackboard Collaborate, please contact bbadmin@gvsu.edu or call 331-8526 on campus.

Page last modified April 25, 2014