Zoom at Grand Valley State University



Getting Started with Zoom

How to Login to the Zoom App
  • Open the Zoom app.
    • If you do not have the Zoom app on your computer, download it from the Zoom download website, or from your device's app store.
  • Click Sign In
  • Click Sign In with SSO.
  • Enter gvsu-edu as the Company Domain.
  • Enter your GVSU username and password to log in. 

INFORMATION

  • All active GVSU employees with an @gvsu.edu account are eligible to use the Zoom Business license. 
  • Student employees need to setup their Zoom account under their student @mail.gvsu.edu account as all GVSU Zoom accounts have the exact same features. 
  • Faculty and staff requiring features/licenses that are not included in the Zoom Business Plan, check out the information here: Additional Licenses (Webinar, Zoom Room, Large Meeting, etc.)
  • Any prior @gvsu.edu personal Zoom accounts will have the opportunity to switch to the GVSU Zoom license. During the setup, the instructions will ask if you want to switch to the main GVSU account or enter a personal email address to keep the account separate from GVSU.

DOCUMENTATION

Signup for Zoom 101 training on Sprout

INFORMATION

  • All current term enrolled students and student organizations with an @mail.gvsu.edu account are eligible to use the Zoom Business license. 
  • The Zoom app is located on all GVSU lab computers.
  • Any prior @mail.gvsu.edu personal Zoom accounts will have the opportunity to switch to the GVSU Zoom license. During the setup, the instructions will ask if you want to switch to the main GVSU account or enter a personal email address to keep the account separate from GVSU.

DOCUMENTATION

Instructions for Getting Setup under GVSU's Zoom Account

Consolidating Current Zoom Account

Download Zoom App - Personal Windows Computer

Download Zoom App - Personal Macintosh Computer

Logging into a GVSU Zoom Meeting

You can learn more about the campus' move to Zoom Phone, including a migration schedule and tutorials, on the Zoom Phone website.

Zoom Logo

Small Meeting or Big?

Grand Valley's Zoom plan allows users to hold an unlimited number of meetings, each holding up to 300 people. Zoom refers to meetings with more than 300 people as "Webinars."

Please note that Zoom Webinars are not included with Grand Valley's plan. If you'd like to hold a meeting with more than 300 people, you have several options:

Learn more about Grand Valley's Zoom plan

Webinar Tutorials

Information Technology does NOT provide support for Zoom Webinars. If you plan to host a Zoom Webinar, take a look at the following Webinar tutorials.

For more tutorials on Webinars, go to the Zoom Help Center and search for "webinar."

Security and Public Meetings

  • For increased security, all Zoom meetings now require a Waiting Room and Passcode.
  • Meeting hosts can no longer able disable the Waiting Room and Passcode option.
  • Users from outside of Grand Valley will remain in the waiting room until the host admits them.
  • Guests will now be identified in meetings and webinars.

Learn more about Zoom security

Zoom + Blackboard

Natural Partners

Zoom and Blackboard go hand-in-hand when it comes to education. Grand Valley chose Zoom to be its communication tool of choice in part because of how well it works with Blackboard Learn, the campus learning management system.

Moving from Collaborate?

Starting in Fall 2022, Collaborate will no longer be available. Faculty are encouraged to begin using Zoom for their webinar needs.

The eLearning Technologies team has scheduled multiple Zoom 101 training sessions as well as short webinars on how to save Collaborate Ultra recordings in Panopto. Both webinars are available multiple times over the next several months to help faculty and staff with the transition away from Collaborate.

Explore a comparison of Zoom and Collaborate

Download the comparison as an Acrobat PDF

Zoom Tutorials

Having problems with Zoom?

Are you using your GVSU account?

Many users have their own personal account. Many problems that we see involve users being signed-in to the personal account, and not their university account.

Find out which Zoom account you're using

Getting an Error Message?

Are you receiving an error message when trying to login to Zoom?

Find your error message

Zoom Storage Space

As part of Grand Valley's Zoom license, the university has an 18 TB storage limit. When you record a Zoom meeting "the the cloud," it counts against the total storage limit. To help keep us under the limit, all cloud recordings are deleted by default after 30 days. If you need to keep your recording past the 30 day limit, please consider moving your recording video to Panopto.


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Credits: Online Teaching by Nubaia Karim Barsha from NounProject.com (modified), Tips by Shiva from NounProject.com



Page last modified March 15, 2022