@ GVSU FAQ

Grand Valley State University has switched all student email to Google Mail. This decision was made to provide a more robust email application along with collaboration tools for student use.

Gmail is free to all students and the official method of communication to students while they are enrolled at GVSU. We have contracted with Google to provide Gmail along with Google Apps for Education and Calendar. The contract provides for privacy for GVSU Gmail student accounts and an assurance of no data mining of GVSU information.

 

Account Information (Download PDF)

When will Gmail be available for student use?
May I choose my login and password?
What will be the email address domain?
What happened to my current @student.gvsu.edu email?
How much space will the Gmail account have?
May I maintain my current personal preferred email account?
May I maintain my current Gmail account if I already have one?
What are the security and privacy terms of use for my Gmail account?
How can I export my Netmail contacts to Gmail?
Where do I access my Gmail account?
What is my login ID for Gmail?
Can I forward my Gmail account to another email address?
How can I set up an IMAP client?
How can I set up a POP client?

 

Answers
When will Gmail be available for student use?
Gmail for students has been implemented and is now available.

May I choose my login and password?
Your Gmail account will be set to your network id (e.g. smithj) and your network password.

What will be the email address domain?
The domain for student email addresses will be @mail.gvsu.edu. Example would be smithj@mail.gvsu.edu.

What happened to my current @student.gvsu.edu email?
Your current email remained active for the one year after we switched over to Gmail. We did not migrate any existing mail from the old system to the new system. We asked that you please forward and/or retrieve any mail from the old system prior to the inactivation date. All mail sent to your old address (@student.gvsu.edu) will be delivered to your new address for one year after the switch to the new address.

How much space will the Gmail account have?
You will have 7 GB or more of storage.

May I maintain my current personal preferred email account?
The GVSU Gmail account will be your official email account on file. You may forward your GVSU Gmail account to your preferred personal account.

May I maintain my current Gmail account if I already have one?
You may keep your personal Gmail account. The GVSU Gmail account will be your official email account on file. You may forward your GVSU Gmail account to your personal account.

What are the security and privacy terms of use for my Gmail account?
Please see http://www.google.com/support/a/bin/answer.py?answer=60762&src=top5&lev=index

Where do I access my Gmail account?
You can access your Gmail account from the Grand Valley web page at www.gvsu.edu under Current Students and then select email. You can also access the login page directly at www.mail.gvsu.edu.

What is my login ID for Gmail?
Your login ID for Gmail is the first portion of your email address. For example, if your email address is smithj@mail.gvsu.edu, your login ID is smithj.

Can I forward my Gmail account to another email address?
Yes. Learn to forward your inbox and more here.

How can I set up an IMAP client?
Learn to setup an IMAP client here.

Please note: If you are using anything other than the Gmail Web e-mail interface, such as IMAP/POP/MOBILE, you will need to do a one-time password change in order for these services to work properly. If you are using IMAP/POP/MOBILE services please click on "Reset/Change Your Password." You can re-use your current password if you wish.

How can I set up a POP client?
Learn to setup an POP client here.

Please note: If you are using anything other than the Gmail Web e-mail interface, such as IMAP/POP/MOBILE, you will need to do a one-time password change in order for these services to work properly. If you are using IMAP/POP/MOBILE services please click on "Reset/Change Your Password." You can re-use your current password if you wish.

 
 

Other Information

What other Google applications will be available for student use?
Is Google free or will I see advertising on student email pages?
Will faculty/staff be able to request a Gmail account?
May I maintain my Gmail account for life?
How can I access previous emails using Gmail?
Google Docs and Site Features
Google Sites

Answers
What other Google applications will be available for student use?
Besides Gmail, we are planning on offering calendaring, Instant Messaging, Google Docs, Spreadsheets and Presentations.

Is Google free or will I see advertising on student email pages?
Gmail is free to all actively enrolled GVSU students. While you are an undergraduate at GVSU, you will see no advertising when you use the Gmail or other applications. Upon graduation, Google retains the rights to begin advertising.

Will faculty/staff be able to request a Gmail account?
Yes. Send your name, department, network id and if you want your GWise email to be directly forwarded to Gmail (this would de-activate your GWise email) to the auth@gvsu.edu account. You will receive an email stating when the account will be created for your use.

May I maintain my Gmail account for life?
Yes. Based on GVSU maintaining a contract with Google, your Gmail account will remain active as long as you meet the criteria of being currently enrolled at GVSU or graduated from GVSU.

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Page last modified June 3, 2013