Frequently Asked Questions

What do I need to bring with me?

Do I need a parent’s consent if under the age of 18?

How long of a wait is it normally if only walk-ins are allowed?

Do I need to pay for the services?

Can I pay with a credit card for the supplies I am purchasing?

Do I need to wear a certain type of clothing?

What if the ICC is closed and I need care, but it is not urgent?

 

 

Q: What do I need to bring with me?

A: When visiting the injury care clinic please be prepared to show your ID. This is for our record keeping purposes, and all information will be kept private and confidential. In addition, we advise that you bring a method of payment with you such as cash, check, credit, or debit card if you plan on purchasing supplies. 

 

Q: Do I need a parent’s consent if under the age of 18?

A: If you are under the age of 18, you will need the written consent of a parent or guardian to be seen or assisted by any of the Injury Care Clinic specialists. 

 

Q: How long of a wait is it normally if only walk-ins are allowed?

A: The wait time in between patients will depend on the number of patients waiting to be seen. This can vary from day to day. The staff at the ICC will do their best to keep wait times at a minimum. 

 

Q: Do I need to pay for the services?

A: No, you do not need to pay for the services you receive at the ICC. The services are free of charge,  however you will be charged for any of the supplies used to care for your injury. This includes, but is not limited to braces, supports, and elastic bandages. 

 

 

Q: Can I pay with a credit card for the supplies I am purchasing?

A: Yes, you may pay for the supplies with cash, check, credit, or debit. 

 

 

Q: Do I need to wear a certain type of clothing?

A: When visiting the ICC, please wear clothing that allows the specialists to access the injury that you need treated. 

 

 

Q: What if the ICC is closed and I need care, but it is not urgent?

A: If you have any feeling that your injury is in need of immediate attention, please do not wait until the ICC reopens. Make sure to seek medical attention from the nearest hospital immediately. If your injury is minor and the ICC is closed you may seek medical attention from the Campus Health Center or the Metro Health center.

 

GVSU Campus Health Center Hours:

Monday & Thursday 9:00 a.m. - 6:00 p.m.

Tuesday, Wednesday & Friday 9:00 a.m. - 5:00 p.m.

(616) 252-6030