Department of Hospitality & Tourism Management
227C DeVos Center
Grand Valley State University
401 W. Fulton Street
Grand Rapids, MI 49504
TEL: (616) 331-3193
FAX: (616) 331-3115
HTM 253 - Convention Sales and Service
HTM 452 - Hospitality and Tourism Marketing
Dr. Janes joined GVSU in 2012 as an associate professor. She most recently was a professor at Central Michigan University in the recreation, parks and leisure services administration department where she spent the past 21 years. Her career began with the Marriott Corporation in catering, sales, marketing and training. Janes' has continued her professional work in the industry having consulted with over twenty leisure businesses on developing more effective marketing, event, quality service and quality of work life/human resources practices with hospitality, tourism and recreation based organizations.
B.A. in Recreation & Park Administration (Commercial), Central Michigan University
M.S.A. in Administration, Central Michigan University
Ph.D. in Parks, Recreation & Tourism Resources, Michigan State University
SCHOLARSHIP AND SERVICE:
Patty's writing and research has focused on developing effective marketing strategies, training practices, event issues, and quality of work life in the hospitality and leisure industry. In 2006, Janes published her first book titled, "Marketing in Leisure and Tourism: Reaching New Heights". She has also conducted over 30 professional presentations, published 11 articles/book chapters since 2000.