Office Address: B-3-226 MAK
HTM 343 - Human Resource Management
Dr. Ricco also teaches in the GVSU Marketing and Management Departments
A.S., Muskegon Community College
B.B.A., Grand Valley State University
M.B.A., San Francisco State University
D.B.A., University of Phoenix
Dr. Ricco has worked for United Airlines for 20 years, earning his way up through the organization via operations, passenger service, sales, marketing management, strategic planning, sales management, international sales, and international marketing. Subsequently, Dr. Ricco worked at a tourism firm as the G.M. and V.P.- International, developing and leading their international tourism operations and marketing, including establishing firms in several countries outside of the U.S. plus creating a leading U.S. inbound tourism receptive operator. Dr. Ricco operates a consulting firm with experience in the destination marketing, lodging, international tourism marketing, business development, and strategic planning areas.
Additionally, over the past seven years Dr. Ricco has taught at several universities at the undergraduate, MBA, and Executive MBA levels in both the on-ground and online contexts.
Dr. Ricco's research interests include:
- Inter-organizational collaboration effectiveness
- International marketing management
- Destination marketing
- Teaching/learning pedagogy
- Business case writing
- Study abroad experiential learning