There are a number of ways that can be utilized to address workplace conflict:
It is generally believed that either collaboration or compromise are the most productive forms of addressing conflict because there is not a winner or loser but rather a working together for the best possible solution.
Arriving at a positive resolution of conflict is always the ultimate goal. In resolving conflict, it is important to make sure you do the following:
Avoiding conflict is often the easiest way to deal with it. It does not however make it go away but rather pushes it underground, only to have it resurface in a new form. By actively resolving conflict when it occurs, we can create a more positive work environment for everyone. Faculty and staff should attempt to resolve disputes internally, using the Employment Handbooks or agreements. Human Resources is available to assist at any step in this process.
Executive, Administrative and Professional Staff
Complaint & Grievances (go to Section 4)