Development Office Coordinator
Job Title: Development Office Coordinator
Classification: C3
Department: Development
Updated: January 2019
Job Summary
This position requires a broad-based knowledge of Development’s fundraising principles and techniques and how each unit within Development relates to the VP office in this aspect. The employee must also be knowledgeable of the major donors and prospects and what interaction the Development Division is currently having or has had with them. The employee must have an understanding of the fundamentals in each function of the Development Division in order to fully support the activities of the Division. In addition, it requires knowledge on how each Division in the University works with Development.
- Prospect Identification & Cultivation
- Solicitations - direct mail, phonathons, personal asks, events
- Donor Relations & Stewardship
- Marketing & Communications strategies
- Current trends & benchmarks
- Generating reports from complex data
As the Development Division continues to grow, complete and accurate donor information is imperative for effective cultivation, stewardship and strategy development. This position requires knowledge of report writing and use of the data and information from our Millennium database. The employee requires skills and knowledge necessary to provide reports, based on given criteria.
Essential Functions
- Provides clerical support to the Vice-President for Development.
- Maintains filing and/or database and record keeping systems on paper and/or computer.
- Prepares reports which may require compiling and computing statistical data.
- Performs receptionist duties such as receiving visitors, answering the department phone, and the welcome sign.
- Makes and confirms travel arrangements such as booking flights, hotel accommodations and meeting locations.
- Assists in the establishment and documentation of policies and procedures.
- Generates reports, memoranda, forms, correspondence, presentation materials and compiles data for standard and requested reports into logical format using available computer software.
Non-Essential Functions
- Works at commencement.
- Work at registration events.
Required Qualifications
- High school graduate or equivalent.
- Minimum of three years of relevant work experience.
- Office support experience
- Experience with multiline phones.
- Demonstrated accuracy and ability to multi-task.
- Ability to work under pressure and meet deadlines.
- Demonstrated ability to successfully work independently, organize own work and coordinate work activities of others and coordinate work activities of others.
- Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
- Possess strong verbal and written communication skills.
- Possess excellent grammar and proofreading skills.
- Typing and spelling competency.
- Experience with desktop computer software applications including the Microsoft Office Suite with emphasis on Outlook appointments and scheduling
- Ability to handle information in a confidential and sensitive manner
- Ability to operate office equipment.
- Ability to provide quality customer service.
Preferred Qualifications
- Some college course work.
- Knowledge of Millennium software or other fundraising applications.
- Prior experience in a fundraising and/or higher education administration.
- A team-oriented contributor who is self-motivated with a desire to produce work of the highest quality.
Supervision Received
Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.
Supervision Exercised
May direct the work of student employees.
Physical Demands
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.