Human Resources

Title: Tutoring Assistant
Classification: C3
Department: ARC - Robert Pew Grand Rapids Campus

Job Summary:
Responsible for coordination of tutoring services and transfer orientation activities in the Pew Campus Tutoring Center.

Primary Duties & Global Responsibilities:

  • Receive calls of admitted transfer students and schedule orientation dates.
  • Review transfer documents and update when necessary in preparation for the orientation session.
  • Recruit students for tutoring positions at the Pew Campus.
  • Review tutoring applications and forward hiring recommendations to Associate Dean of ARSP.
  • Schedule individual tutoring appointments and schedule walk-in labs when needed.
  • Update tutoring database and coordination of data with that on Allendale and Holland campuses.
  • Coordinate time card completion and review, sign time cards.
  • Coordinate needs of Writing Center/SWS Director at the Pew Campus.
  • Supervise tutors and "study area" students to assure GV building policy compliance. Student conduct interaction and decision-making on daily basis necessary.
  • Coordinate Accounting/Economics tutoring with Seidman School of Business Undergraduate advising program coordinator.
  • Complete pay period reports and semester end report for Associate Dean and Writing Center Director.

Minimum Required Qualifications:

  • High school graduate.
  • Minimum of three years of related experience and/or relevant training.
  • Demonstrated experience to successfully work under pressure and meet deadlines.
  • Demonstrated experience to successfully maintain positive interpersonal relationships.
  • Demonstrated experience to successfully operate office equipment.
  • Demonstrated experience to successfully provide quality customer service.
  • Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
  • Possess strong verbal and written communication skills.
  • Type 50 wpm accurately; spelling competency (minimum 80% accuracy rate).
  • Demonstrated experience with various computer software applications.
  • Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
  • Excellent grammar and proofreading skills.

Desired Qualifications:

  • Some college course work.
  • Higher education experience.
  • Supervisory experience.

Supervision Received:
Receives supervision and work assignments from a designated supervisor, although other staff members in the unit may provide work direction.

Supervision Exercised:
Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other COT staff members within the department/unit/division. May participate in personnel decisions, such as hiring, terminating, disciplining and evaluating of COTs, but is not the decision maker.

Revised Date: September 2003 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.