Human Resources

Job Summary:
Oversee bookstore shipping and receiving operation. Provide backup and support to Copy Center & Mailroom operations at Pew Campus.

Characteristic Duties & Responsibilities - Accounting:

• Supervise the receiving and logging of bookstore shipments.
• Check each shipment for damaged goods and discrepancies. Notify buyer and /or vendor. Return damaged goods and verify credit for shortages.
• Produce receiving documents, record merchandise counts, and note discrepancies between purchase order and vendor packing slip.
• Enter receiving data on computer. Supervise the pricing and direct the placement and/or stocking of merchandise.
• Hire, train and supervise students and temporary employees in the receiving area.
• Process textbook returns, verify quantities, and complete paperwork.
• Assist with buyback, including: cleaning, sorting, pricing, and restocking of buyback inventory.
• Oversee deliveries of Central Stores and Copy Center orders.
• Oversee the processing of all mail order shipments.
• Organize and maintain receiving room storage units.
• Secondary Duties & Responsibilities: (Related duties in addition to primary duties and responsibilities, usually less than 5%).
• Order supplies for receiving area.
• Assist with the data entry of requisitions and the processing of textbook invoices.
• Perform duties associated with bookstore opening and closing and oversee entire bookstore operation on selected weekends.
• Assist on bookstore sales floor and cash registers as needed at peak times.
• Oversee bookstore van usage and maintenance.
• Operate copy machine and oversee mailroom operations in the absence of Copy Center/Mailroom Coordinator.
• Minimum Required Qualifications:
• High school graduate.
• Minimum of three years retail experience with bookstore experience and/or relevant training.
• Demonstrated experience to successfully work under pressure and meet deadlines.
• Demonstrated experience to successfully maintain positive interpersonal relationships.
• Demonstrated experience to successfully operate office equipment.
• Demonstrated experience to successfully provide quality customer service.
• Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
• Possess strong verbal and written communication skills.
• Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
• Ability to perform mathematical calculations with speed and accuracy.
• Willingness to work flexible schedule with some evening and weekend hours.

Desired Qualifications: (Preferred in addition to required qualifications.)

• Some college course work.
• Higher education experience.
• Supervisory experience.
• Some experience in a retail shipping/receiving environment.
• Familiarity with college store database management systems.
• Familiarity with materials handling equipment and procedures.

Supervision Received: (Who provides supervision?)
Receives general instruction from a designated supervisor, but is generally expected to work independently.

Supervision Exercised:(Whom do you supervise?)
Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other COT staff members within the department/unit/division. May participate in personnel decisions, such as hiring, terminating, disciplining and evaluating of COT's, but is not the decision maker.

Revised Date: July 2009 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.