Human Resources

Title: Database & Technology Specialist – College of Education
Classification: T3
Department: College of Education

Job Summary:
Provide technical support to COE department faculty, staff and students using online system in conjunction with the departments’ internal Access database systems.

Primary Duties & Global Responsibilities:

·         Maintains the College of Education server

·         Provides software and hardware support for faculty and staff

·         Makes recommendations for software and hardware purchases

·         Provides training and user support for online systems

·         Determines compatibility of multiple software products used for data collection

·         Monitors and maintains six complex internal databases

·         Development and upgrading of online assessment and faculty Showcase (vitae) system

·         Demonstrates technological proficiency involving data manipulation, graphic display, spreadsheets, word processing, and web-based design and usage

·         Assists the unit in centralizing systems, and coordinating database management with other staff and faculty

·         Determines which university data is most relevant, input, compile, and analyze statistical data for faculty and administration

·         Provides data that affects unit operations, e.g., enrollment patterns, and program/curriculum review

·         Provides data that affects accreditation, e.g., from the 23 CLAS education majors, Michigan Department of Education and NCATE

·         Assists with preparation of required electronic documents for NCATE reporting

Secondary Duties and Responsibilities:

·         Assist with website design

·         Set up special functions and events

·         Maintains current and archival records for university curriculum approval, state certification, program approval, and accreditation

Minimum Required Qualifications:

·         An Associate Degree in Data Processing, MS Certification or equivalent training and /or experience working with MS products (Excel, Word, Advanced Access queries and reports) and/or two years technical training

·         Demonstrated experience to successfully work under pressure and meet deadlines

·         Demonstrated experience to successfully maintain positive interpersonal relationships

·         Demonstrated experience to successfully maintain satisfactory work performance and attendance record

·         Possess strong verbal and written communication skills

·         Demonstrated experience to successfully work independently, organize own work and coordinate activities of others

·         Demonstrated experience to successfully provide quality customer service

Desired Qualifications:

·         Bachelor’s degree

·         Higher Education experience

·         Knowledge of hardware and software comparable to that used at Grand Valley

·         Desire to stay current with technological advances in related fields

Supervision Received:
Supervised by a designated supervisor, but is expected to work independently and apply appropriate policies and procedures within the assigned area of responsibility.

Supervision Exercised:
Web-based training, supervising, scheduling and coordinating of COE faculty, staff, and students.

Revised Date: January 2011 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.