Human Resources

Title: Secretary - Development Services
Classification: C2
Department: University Development

Job Summary: (Short summary of job duties 1 to 2 sentences)

This position will provide clerical support to University Development with primary duties in the Development Services unit. Key responsibilities will focus on donor stewardship processing and backup responsibilities to gift processing.

Primary Duties & Global Responsibilities:


(Must be able to perform these duties; usually consist of more than 5% of your job.)

Provides administrative support to the Director of Development Services.

Assists with the responsibilities of the Administrative Assistant.

Provides gift processing support to the Gift Assistant.

Generates memorandums, correspondence, and forms.

Prepares donor stewardship correspondence.

Receives, opens, routes mail and may compose responses to standard inquiries

Maintains filing and/or database and record keeping systems on paper and/or computer.

Assists with the preparation of reports.

Disseminates information which may require explanation and interpretation of the university/departments/divisions policies and procedures.

Answers or refers inquiries from students, faculty, staff and the general public regarding established policies and procedures; answer routine inquiries; and schedule appointments and meetings, facilities and events

Establishes and maintains filing and record keeping systems

Responsible for inventory and ordering of office supplies and maintaining office equipment

Secondary Duties & Responsibilities:


(Must be able to perform these duties; usually consist of less than 5% of your job.)


Coordinates office events.


Assist with publication recognition lists.


Assist/be cross trained in Development Services functional areas.

Minimum Required Qualifications:


Strong interpersonal skills with the ability to maintain positive relationships.


High school graduate.


Minimum of two years of related work experience and/or relevant training.


Ability to work under pressure and meet deadlines


Ability to maintain positive interpersonal relationships

Ability to operate office equipment

Ability to provide quality customer service

          Ability to maintain satisfactory work performance and attendance records

Possess strong verbal and written communication skills

Type 45 wpm accurately; spelling competency (minimum 80% accuracy).

Experience with desktop computer software applications including the Microsoft Office suite.

Ability to handle information in a confidential and sensitive manner

Desired Qualifications: (Preferred in addition to required qualifications.)


Knowledge of Millennium, software or other fund raising applications.

Prior experience in a fundraising and/or higher education administration.


A team-oriented contributor who is self-motivated with a desire to produce work of the highest quality.

Supervision Received: (Who provides supervision?)

Receives supervision and work assignments from the Director of Development Services. Additional work direction will be provided by Gift Assistant and Administrative Assistant.

Supervision Exercised: (Who do you supervise?)

May assist with supervisor of student employees

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibility of any particular position shall be. It is not intended to omit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty.

Revised Date: November 2007 For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.