Title: Public Safety Assistant
Department: Public Safety Services
Coordinate and perform administrative and clerical duties to maintain efficient operation of the Department of Public Safety Services
- Provide support for the Director and Assistant Director including scheduling and managing of calendars, correspondence, and coordination and implementation of special projects.
- Process a variety of university and departmental paperwork according to standard procedures and/or mandated requirements observing the confidential nature and sensitivity of certain materials.
- Act as a liaison with various law enforcement agencies, government and judicial offices, campus units, etc. within supervisor defined limits.
- Maintain departments record keeping, bookkeeping and filing systems (computerized and paper).
- Maintain and analyze complex budgetary records by performing bookkeeping related duties such as reconciling, monitoring, making and tracking expenditures, preparing account statements and providing budget balances and updates.
- Prepare standard and requested reports requiring the tabulation, compilation and manipulation of data.
- Coordinate and perform administrative and clerical duties to maintain efficient operation of departmental programs such as emergency closing, severe weather, Michigan Commission on Law Enforcement Standards hiring and training and front desk staffing procedures.
- Respond to questions/complaints and resolve problems which may require substantial knowledge and interpretation of university and Public Safety regulations, policies and procedures.
- Hire, train and supervise student employees.
- Maintain department website.
- Other related duties as assigned.
- High school graduate.
- Minimum of four years of related experience in a position requiring demonstration of administrative and organizational skills.
- Related college course work may be considered in lieu of some of the experience requirement.
- Demonstrated ability to successfully work under pressure and meet deadlines.
- Demonstrated ability to confidently, calmly and accurately respond in sensitive, high pressure and crisis situations.
- Demonstrated ability to successfully maintain positive interpersonal relationships.
- Demonstrated ability in maintaining confidentiality.
- Demonstrated experience to successfully operate office equipment.
- Demonstrated ability to successfully provide quality customer service.
- Demonstrated experience in maintaining satisfactory work performance and attendance records.
- Possess strong verbal and written communication skills.
- Demonstrated ability to successfully work independently, organize own work and coordinate work activities of others.
- Demonstrated ability to successfully handle multiple demands efficiently.
- Demonstrated experience in a supervisory capacity.
- Demonstrated skill to type 55 wpm accurately; spelling competency (minimum 80% accuracy).
- Demonstrated skills and experience in the successful use of various computer software applications, including Microsoft Office, Adobe Acrobat and Banner
- Demonstrated experience in using Content Management System (CMS).
- Ability to be certified as a notary public.
- Ability and willingness to process sensitive and graphic information.
- Some college course work.
- Higher education work experience.
Supervised by a designated supervisor, but is expected to work independently and apply appropriate policies and procedures within the assigned area of responsibility.
Hire, train, supervise, schedule and coordinate the work for student employees and act as lead worker to other COT staff members within the department/unit/division. May participate in personnel decisions such as hiring, terminating, disciplining and evaluating of COT's, but is not the decision maker.
- To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.
Revised Date: February 2013
For questions regarding employment, email Human Resources Employment Information. TDD Callers: Call Michigan Relay Center 1-800-649-3777.