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Job Summary: (Short summary of job duties - 1 to 2 sentences) |
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Operate high-volume copy machines and finishing equipment. Oversee mailroom, shipping and receiving for Pew Campus. |
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Primary Duties & Global Responsibilities: |
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Determine the daily production schedule of projects, equipment usage and finishing activities to successfully complete the copying production and finishing volume as defined by the users. |
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Operate the high volume production copiers, making adjustments to machines and originals to produce the best possible results. |
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Instruct student employees in proper procedures and safety measures on equipment. |
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Oversee the customer service related activities of the mailroom and copy centers. |
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Oversee student employees in the operation of the mailroom on the Pew Campus including: logging and distributing U.S. Mail, UPS shipments and freight deliveries. |
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Oversee cleaning and organization of the Copy Center, Receiving and Mail Areas in the DeVos Center, Eberhard Center and Center for Health Science Buildings. |
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Supervise unloading and logging of truck shipments. Notify appropriate individuals of discrepancies and/or damage. |
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Produce receiving documents, record merchandise counts, and note discrepancies between purchase orders and packing slips. |
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Hire, train and supervise student and temporary employees. |
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Secondary Duties & Responsibilities: |
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Order and maintain supplies for the mailroom, Copy Center and receiving areas. |
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Recommend replacement, repair, and purchase of equipment. |
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Process UPS shipments for customers at the mailroom counter. |
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Minimum Required Qualifications: |
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High school graduate supplemented with some undergraduate education or equivalent combination of education and experience. |
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Minimum of one year related work experience and/or relevant training preferred. |
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Excellent communication skills, strong interpersonal skills and the ability to work with others. |
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Ability to work under pressure and meet deadlines. |
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Ability to provide quality customer service. |
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Ability to maintain a highly organized work environment and to effectively manage people to obtain desired results. |
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Willingness to work flexible schedule with some evening and weekend hours if necessary. |
