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Job Summary: (Short summary of job duties - 1 to 2 sentences)
Provide support to the administrative staff in the DSS and ADA Programs, the Pre-major Advising Program, and the Advising Resources & Special Programs Unit for the planning, coordination, and implementation of projects, events, publications, and support services. |
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Primary Duties & Global Responsibilities: |
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(Must be able to perform these duties; usually consist of more than 5% of your job.) |
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Provide clerical support for operation of the DSS and ADA Programs, the Pre-major Advising Program, and the Advising Resources & Special Programs Unit including answering telephones, managing calendars and correspondence, maintaining electronic/paper record keeping systems and materials, and assist with implementation of projects and events. |
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Receive information in various forms and determine the appropriate method of processing. |
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Compile data, prepare standard and requested reports, generate correspondence, presentation materials, spreadsheets, graphics, meeting materials, and other similar items using various computer systems. |
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Disseminate information that may require explanation and interpretation of established university and unit policies and procedures, and direct individuals to sources of additional information. |
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Assist faculty, staff, and students with DSS and ADA concerns. |
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Perform work of a confidential nature for the DSS and ADA Programs, Pre-major Advising Program, and Advising Resources & Special Programs Unit including grade audits for students and financial matters for programs and unit. |
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Develop and manage programs` database systems and assist with unit`s database systems. |
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Maintain budgetary records (Banner) by performing bookkeeping related duties such as reconciling, monitoring, making and tracking expenditures, preparing statements regarding the status of accounts. |
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Supervise student employees. |
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Other related duties as assigned. |
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Minimum Required Qualifications : |
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High school graduate. |
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Minimum of three years of related experience and/or relevant training. |
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Demonstrated experience to successfully work under pressure and meet deadlines. |
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Demonstrated experience to successfully maintain positive interpersonal relationships. |
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Demonstrated experience to successfully operate office equipment. |
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Demonstrated experience to successfully provide quality customer service. |
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Demonstrated experience to successfully maintain satisfactory work performance and
attendance records. |
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Possess strong verbal and written communication skills. |
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Type 50 wpm accurately; spelling competency (minimum 80% accuracy). |
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Demonstrated experience to successfully use a variety of computer software applications. |
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Demonstrated experience to successfully work independently, organize own work and coordinate
work activities of others. |
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Excellent grammar and proofreading skills. |
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Desired Qualifications: (Preferred in addition to required qualifications.) |
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Some college course work. |
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Higher education experience. |
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Supervisory experience. |
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Supervision Received : (Who provides supervision?) |
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Receives general instruction from a designated supervisor, but is generally expected to work independently. |
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Supervision Exercised : (Who do you supervise?) |
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Hire, train, supervise, schedule and coordinate the work of student employees and may act as lead worker to other COT staff members within the department/unit/division. May participate in personnel decisions, such as hiring, terminating, disciplining and evaluating of COTs, but is not the decision maker. |
