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Opening a new Urgent Care


Experience Information

Employer: Saint Mary's Health Care
Job Title: Administrative Assistant Intern
Major: Health Professions
Received Credit?: Yes
Paid?: No

Description of the Organization

Saint Mary's Health Care is a non-profit Catholic organization that is apart of Trinity Health Care. The hospital is located in downtown Grand Rapids as well having an urgent care in Byron Center.

Description of the Tasks/Projects Completed

During my summer internship I assisted the manager at the current South West Urgent Care in opening Saint Mary's new urgent care located on the East Beltline in Grand Rapids. I was responsible for creating supply lists as well as contacting vendors for quotes. I also compiled reports, arranged meetings, created project timelines and other administrative duties that became necessary through out the summer. I attended meetings regarding marketing, TIS, construction, and many others that revolved around the new urgent care. I was give an inside look to the fine details of what it entails for an organization to create a new urgent care.

Skills/Knowledge Gained Through The Experience

I gained many basic skills that involves communicating within the health care world including writing effective emails, scheduling sensible meetings, as well as completing tasks on a timely manner. I also have gained a broad knowledge and understanding of health care and its complexity.

Favorite Part of the Experience

My favorite part of this experience is the constant exposure to new people, new departments,and new knowledge that I could never learn in the classroom setting. Although at times it could be quite stressful or scary to interact with health care professionals at such a high level, I learned a lot and am very grateful.

How the Experience Influenced Future Career Goals

During my summer I have been constantly exposed to highly efficient, very powerful leaders in health care. I feel very grateful and motivated to be more like these individuals. I definitely feel a passion to learn the clinical side of health care in order to eventually be the most effective leader I can be.

All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of GVSU.

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