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Welcome to Experience Matters!

A collection of internship and co-op experiences completed by Grand Valley students.


Grand Valley students are doing amazing things through professional experiences outside the classroom. This site gives viewers an inside look at these experiences. See some spotlighted experiences below, or click on View Experiences above to find more!

Experience Matters

Patient Access

Patient Access

Dreena
Major: Health Professions My summer project was to rewrite the registration policy for the ER. I observed in the emergency department, followed along with the registration desk employees, and was trained on the Health Quest computer system to gather information on how to fix the policy. I also collected all insurance information from every coordinator and created a data base so new associates can easily gain access to all insurance companies. Created maps with the original floor plans of the hospital showing how to get to the conference rooms. I also wrote directions to every location in the hospital.

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Non-Profit Experience

Non-Profit Experience

Brittni
Major: International Relations I completed general administrative/clerical tasks, such as answering phones and getting the mail. I also helped prepare for Grand Action committee meetings. I represented Grand Action at an event at the Downtown Market. I managed the Market Grove Community Campaign where I was in charge of orders, data entry, and fundraising. I managed the Market Grove Facebook page as well. Also, I designed invitations for our two Christmas parties. I filled in twice for Abby who is the Executive Assistant.

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Grand Rapids Griffins Game Night Intern

Grand Rapids Griffins Game Night Intern

Erin
Major: Sports Leadership As a Game Night Intern, most of my tasks involved box office duties. These tasks included ticket sales, will call, and customer service duties. Also, during select games I worked in guest services. In guest services I was able to give great customer service and help with any issues that may happen. Throughout my internship I was able to help distribute promotional items, assist with season ticket holder benefits, and assist with payments during jersey auctions.

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