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Welcome to Experience Matters!

A collection of internship and co-op experiences completed by Grand Valley students.


Grand Valley students are doing amazing things through professional experiences outside the classroom. This site gives viewers an inside look at these experiences. See some spotlighted experiences below, or click on View Experiences above to find more!

Experience Matters

Patient Access

Patient Access

Dreena
Major: Health Professions My summer project was to rewrite the registration policy for the ER. I observed in the emergency department, followed along with the registration desk employees, and was trained on the Health Quest computer system to gather information on how to fix the policy. I also collected all insurance information from every coordinator and created a data base so new associates can easily gain access to all insurance companies. Created maps with the original floor plans of the hospital showing how to get to the conference rooms. I also wrote directions to every location in the hospital.

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A Summer in Dublin

A Summer in Dublin

Tatiana
Major: Health Professions During my internship, I rotated through the hospital. I spent most of my time in finance, patient support and cardiac with some days observing labs, conferences, and the play room. Most of my work in finance was based around getting new bills from the post, sorting them and putting them into the computer. In the cardiac department, I spent a lot of time updating charts and making sure they charts are where they are supposed to be in the hospital. I observed some cardiac conferences about patients and planning their treatment. I also observed some cardiac cath procedures. During my time in patient support, I helped release copies of patient charts requested under the Freedom of Information act. I also logged complaints, compliments, thank you cards and parliamentary questions on the database. I visited the microbiology, histology, biochemistry and hematology labs for a few hours each lab to get a taste of what they do and how it is important. Because I didn't have a degree, they couldn't let me do any work in those labs, as that is customary in Ireland.

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A Jack of All Trades

A Jack of All Trades

Colin
Major: Engineering - Product Design and Manufacturing I worked in the New Product Manufacturing group. When new products were launched, my group was responsible for spanning the bridge between design and mass production of new products. My work entailed the design and development of tooling, fixturing devices, and other various manufacturing tools that would make new parts possible to produce. On top of my engineering responsibilites, I also took part in an intern project with a team of interns with a diverse set of skills. Together, we looked at the way Herman Miller trains and communicates to the people who install the product for our customers. This involved conducting research speaking to business partners involved in selling and putting together the product (dealers and installers). Ultimately, this culminated in a presentation of our proposed solutions to the CEO and executives of the company.

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