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Excellence Series: Interpersonal Communication & Dealing with Gossip

Excellence Series: Interpersonal Communication & Dealing with Gossip

Date and Time

Monday, October 6, 2014
8:30 AM - 11:30 AM

Location

  • Room 2263, Russel H. Kirkhof Center

Description

Workshop presented by Bobby Johnson, Training Consultant

 Today’s business demands that we work with a wide variety of people. Interpersonal communication is essential in order to succeed. It is highly noticeable and detrimental when there is a breakdown in communication. Participants will learn how to communicate effectively and will learn how to:

  • Pinpoint anyone’s “personality type”
  • Develop strategies for what to do about people and situations you cannot change
  • Control conversations by “listening”
  • Activate 7 approaches to avoid at all costs when faced with complaints
  • Handle office “ogres”, gossips, and manipulators
  • Deal with interferences that can encumber interpersonal communications

 Register at www.gvsu.edu/seminar

Program approved for PSS Development Credit.

Contact

Human Resources hro@gvsu.edu

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