Cyber Monday clicks on risk management

Date: December 2, 2013

Cyber Monday has become one of the biggest shopping days of the year — and a marker of the year-round risk of selling online.

Cyber Monday sales reached $1.47 billion in 2012, which was 17 percent higher than the year before, according to a cnet.com report last year.

Sales totals are expected to increase again this year, though the percentage of growth will most likely be less than what was seen previously.

With that kind of spending expected, there is a lot at stake for businesses hoping to make the most of Cyber Monday sales.

Businesses need to make sure they are ready for that influx of customers, according to risk management firm Aon.

Topping the Cyber Monday to-do list are making sure websites can handle the increased traffic and making sure customer data is secure, said Steve Bridges, senior vice president of Aon Risk Solutions.

“There are lots of things companies can do from a network infrastructure perspective to make sure they have enough server capacity,” Bridges said.

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